Service Management tools
In order for providers to guarantee service level agreements, they need the ability to monitor the performance of the network end-to-end.
Management tools like a robust and scalable service management platform can monitor and manage the service end-to-end, provide ongoing network optimization to make better use of network resources, and provide forecasting and trend analysis to ensure that new services can be supported without degrading network performance.
This allows service providers to lower their expense while maintaining outstanding customer service and increase revenue by delivering differentiated services.
Click here to read more about how does EdgeGenie - service management differ from element and network management
EdgeGenie Product Page
Management requirements for a packet-based network as a whole and an Ethernet access network in particular closely conform to the high uptime and guaranteed service levels of voice networks. So, Ethernet, as the transport of choice for network access, must now play “catch up” in order to meet the exacting performance, reliability and management standards that voice customers have long demanded and received.
Without comprehensive networking solutions and management of the operational and administrative aspects of both transport and services, Ethernet will not be as easily deployed or as well managed as comparable services in traditional carrier networks. Nor will it be as reliable and cost-effective for service providers and their subscribers.
Telco Systems’ EdgeGenie service management platform with advanced planning and resource management offers a complete solution for full life cycle of network deployment of Carrier Ethernet and MPLS networks.
Telco Systems’ Service Management Platform allows the provider to accomplish major four tasks:
- Provision
- Monitor
- Maintain
- and Optimize
.
Benefits
- Fully control Carrier Ethernet and MPLS networks with advanced FCAPS functionality
- Enable and monitor end-to-end services over Ethernet and MPLS networks
- Lower OPEX by reducing complexity of service provisioning
- Identify network bottlenecks and improve resource utilization
- Create “what if” scenarios on their existing network topology,
- Define, measure and analyze customer SLAs.
- Identify key performance and quality indicators
- Manage all supported devices through a real-time craft interface
White Paper
by Connected Planet
Ethernet Service Management Can Simplify Operations, Slash Opex Costs
EANTC MPLS and Ethernet World Congress 2012 White Paper
Press Release
http://www.telco.com/int/index/en/presspage/pr/59
Ethernet Service Management: Monetize the Network With an Aggressive Approach to Service Delivery
